Privacy Policy
Privacy Policy
At Luna Nova, we prioritize the security of your personal data. This policy explains how we collect, use, and protect your information on lunanova.com.tr.
Data Collection Methods:
- Through website forms (registration, contact, orders)
- Via cookies and similar technologies
- Through social media interactions
Types of Data Collected:
- Identity and contact details (name, email, phone)
- Demographic information (age, gender, location)
- Payment and billing information
- Usage habits and preferences
Purposes of Data Processing
How we use your data:
- To process and deliver your orders
- To provide customer support
- For personalized marketing communications
- To improve our website services
Data Sharing:
- Only when necessary and to limited extent
- For legal compliance purposes
- With service providers (shipping, payment systems)
Data Retention Periods:
- As required by legal obligations
- When necessary for service continuity
- During ongoing customer relationships
Your Rights and Data Security
Your Rights Under Turkish Law:
- Right to access your personal data
- Right to request correction or deletion
- Right to object and file complaints
Security Measures:
- SSL encryption for data transfer
- Restricted access and authorization systems
- Regular security audits
Cookie Policy:
Our website lunanova.com.tr uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.
Contact Information:
Data Controller: Luna Nova Data Protection Unit
Email: privacy@lunanova.com.tr
Phone: +90 850 123 45 67 (Privacy Support Line)
This policy complies with Turkish Personal Data Protection Law (KVKK No. 6698). Updated versions will be published on our website.
